Digital Literacy for Support Groups [Free Micro Course]
- Course type: Micro-credential
- Credential type: Badge of completion
- Duration: Approx 4 hours
DLL, in partnership with SGQ, developed these microcourses to meet the demand for smaller, bite-sized modules that focus on specific topics and areas of interest. In conjunction with materials from the Act Now, Stay Secure campaign, this program can be tailored and contextualised for various groups, including Support Groups Queensland. The Essential Online Safety and Security microcourse consists of the following modules: eSafety, Security & Passwords, and Cyber Security.
What you will learn
Passwords and Access
- Entering familiar passcodes (e.g. for OTPs or devices)
- Copying generic passwords like ‘GUEST1’ (e.g. public Wi-Fi)
- Creating strong passwords
- Why you shouldn’t reuse passwords
- Examples of strong vs weak passwords
- Tools to manage passwords (e.g. LastPass)
- Using two-factor or multi-factor authentication (2FA/MFA)
- Keeping your passwords private
Cybersecurity Basics
- What is cybersecurity?
- Why cybersecurity matters — detecting and responding to digital threats
- Common digital threats: web, email, social media, apps, and texts
- What is identity theft?
- What is phishing?
- How to spot phishing emails and messages
- Handling suspicious phone calls
- Using the Do Not Call Register
Devices and Online Use
- Using public/shared computers safely
- Setting passcodes on phones, tablets, and iPads
- Browsing in incognito/private mode
Protection Tools and Practices
- Using antivirus software
- What are firewalls?
- What is a VPN?
- Using authenticator apps
- Understanding spyware
- Keeping software up to date (patch management)
Cybersecurity In Australia
- Overview of the Australian Cyber Security Centre
- Key ways to protect your information: Administrative and application controls; Safe internet habits
Look into our Group Insurance Scheme for Cybersecurity cover
About DLL
The Digital Literacy Licence (DLL) foundation program consists of a suite of microcredentials (in alignment with the National Microcredential Framework) recognised by the issuance of a digital credential on successful completion. The content of the entire program has been mapped to several domestic and international frameworks, ensuring alignment with well-researched strategies for addressing digital capabilities.